Webinar Invitation: Building a resilient CMDB with Tanium & ServiceNow – Better Together

Webinar Registration

Join us for an insightful webinar on enhancing your IT Asset and Configuration Management, Vulnerability and Patch Management, and Incident and Problem Management through the powerful integration of Tanium and ServiceNow.

Date: 27 – 03 – 2025
Time: 16:00
Location: Online

Agenda:

1. IT Asset and Configuration Management

  • Use Case: Discover how the integration ensures that the ServiceNow CMDB is always up to date with real-time asset data from Tanium, covering hardware, software, and data usage.
  • Added Value: Learn about the benefits of achieving 100% asset visibility and real-time reporting, which enhances inventory management and compliance while minimizing asset-related risks.

2. Vulnerability and Patch Management

  • Use Case: Explore how Tanium’s vulnerability data seamlessly integrates with ServiceNow’s Vulnerability Response module for automated patch orchestration and compliance checks.
  • Added Value: Understand how this integration helps prioritize vulnerabilities, ensures timely patching, and strengthens your security posture, while maintaining compliance with organizational policies.

3. Incident and Problem Management

  • Use Case: See how integration with Tanium allows help desk agents to access real-time endpoint data from the ServiceNow console for efficient troubleshooting.
  • Added Value: Discover how this speeds up incident resolution, reduces investigation time, and improves overall user experience, leading to quicker ticket closures and enhanced service desk efficiency.

Don’t miss this opportunity to learn how to leverage these integrations for improved IT operations and security.

Register Now! Webinar

We look forward to your participation!

WestburyNow Methodology

We follow a successful step-by-step process focused on what is most important to you. Now!

1

Assessment

We start with a Proof of Concept (PoC) to show you immediate, tangible value. We deploy Tanium to map your live endpoint data against your ServiceNow CMDB, instantly identifying critical gaps, security risks, and cost-saving opportunities.

2

Methodology

We implement our Triangle+ framework. This isn’t just a technology install, it’s a new way of working. We integrate Tanium (Platforms), ServiceNow (Platforms), and your XLA strategy (People) and establish your Virtual Agent (VA) as the new front door for a seamless user experience.

3

Governance

We build your Operational Control Tower. Your PA dashboards come to life, providing real-time views on risk, performance, and experience. We help you define the automated remediation workflows that connect your “insight to motion.”

4

Business impact

This is the “Profit & Proof” layer. We eliminate the “watermelon effect” (green KPIs, unhappy users). Your XLA scores are now directly tied to operational and risk data, giving you a true measure of business health. You can now walk into any audit with confidence, proving your compliance and security posture under #DORA and #NIS2.